Certificates & Awards

ISO 9001

Our hotel quality management has been certified by Lloyds in 2003 and renewed annually since by TÜV International. Certificate ISO 9001:2015

ISO 14001 and EMAS

Our hotel is keen to be environmentally friendly. One of the first companies on the Canary Islands to be EMAS registered (Environmental Management and Auditing Scheme E-IC-00006). The EMAS certificate is closely linked to the standards of ISO 14001.  Certificate ISO 140001:2015

2019, 2018:  HolidayCheck: GOLD Award Hotel, Certificate of Excellence TRIPADVISOR, Travelife certificate - GOLD award, trivago top 10 national award (4 star hotels Spain)

2017, 2016, 2015, 2014, 2013  HolidayCheck: Award Hotel, Certificate of Excellence TRIPADVISOR, Travelife certificate - GOLD award

2012 HolidayCheck: TopHotel, Travelife certificate - GOLD award

2011 Certificate of Excellence TRIPADVISOR

2010 Premio Paisaje "Isla de Tenerife", Cabildo Insular de Tenerife

TUI Holly Distinction: Tigaiga 24 years award winner!

The prestigious Holly is awarded annually by the German tour operator TUI to the hundred best valued resort hotels (over 8,000) worldwide. An award given by the level of customer satisfaction in a survey filed in by clients at the end of their stay. The Tigaiga received this award since 1995, and we are one of two resorts worldwide who have been awarded with the Holly in almost all editions!

TUI Environmental Champion: Tigaiga 23 consecutive years award winner!

The tour operator TUI awards every year the "TUI Umweltpreis" to the best 100 social and environmental hotels. The Environmental Champion Award is based on an evaluation procedure relating to customer satisfaction (ref. to environmental measures of the hotel) and a checklist for environmental and social performance.

In the year 2002, and once again in 2012, we received this award, TUI UMWELT champion as nº 1 worldwide!.

2006 Esco und Hotelplan Award

Awarded by the Swiss tour operator for the ecological contribution to sustainable tourism

2006 Applus+ Award, Las Palmas

Special mention for hotel Tigaiga in the area of business process management.

2003 Chamber of Commerce of Santa Cruz de Tenerife

Presented by the chamber of commerce of Santa Cruz de Tenerife for the environmental and quality measures taken on behalf of tourism standards.

2001 Kuoni - Green Planet Award

1995 Spanish "Q" Quality certificate

In 1995 the Spanish government has established this Q as a quality symbol for Spanish hotels. The Tigaiga was one of the first to achieve this level in 1995.